Refund policy
Return & Refund Policy
We want you to be satisfied with your purchase. Please review our return and refund policy below.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all original tags attached, and in its original packaging. You must also provide a receipt or other proof of purchase.
To request a return, please contact us at feozkarkar@gmail.com.
Approved returns must be sent to:
Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.
If your return is approved, we will provide you with instructions on how and where to send your package.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it. Contact us immediately if the item is defective, damaged, incomplete, or if you received the wrong item.
If the product is confirmed to be incomplete or defective, we will provide an appropriate resolution, which may include a full refund.
Refunds
Refunds are not available for change of mind or other reasons unless specifically stated in this policy.
A full refund will be issued if the product is confirmed to be incomplete or otherwise qualifies for a refund under this policy.
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at feozkarkar@gmail.com.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods, such as food, flowers, or plants.
-
Custom or personalized products.
-
Personal care products, including beauty products.
-
Hazardous materials.
-
Flammable liquids or gases.
-
Sale items.
-
Gift cards.
If you are unsure whether your product is eligible for return, please contact us before sending it back.
Exchanges
If you would like a different item, the fastest option is to return the original item, if eligible, and make a separate purchase for the replacement item.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you may have the legal right to cancel or return your order within 14 days without providing a reason, subject to applicable EU consumer protection laws and any applicable exceptions.
Returned items must generally be in the same condition in which they were received, unworn or unused, with tags attached and in the original packaging.
For questions regarding returns or refunds, please contact us at: